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Frequently Asked Questions
Frequently Asked Questions
Send On-chain but have yet to receive the assets?
What is the transaction limit on ONUS?
Sending unlisted assets to the ONUS app
My account is locked for 24 hours. How can I unlock it?

Instructions for sending an On-chain

Add files or drop file here

    Instructions for sending an On-chain

    Through the On-chain transaction, you can send digital assets from ONUS to other exchanges, and vice versa, receive assets transferred from other platforms to the ONUS application.

    1. On the home screen, click on Send at Total Assets section

    2. The screen displays your current assets, click on the asset/token unit you want to send

    3. Choose a network to send On-chain

    4. Enter the number of assets/tokens you want to send and click Continue

    5. Enter On-chain receiving wallet address

    • Method 1: Manually copy the recipient's wallet address and paste it into the On-chain wallet address box
    • Method 2: Scan the QR code displayed on the recipient's wallet screen

    6. Confirm the transaction and click Send

    7. Verify OTP to complete the transaction


    • You need to be careful and choose the correct network for the recipient's wallet address.
    • ONUS encourages customers to use Express Transfer to ensure convenience and avoid other risks.
    • Service fees depend on the network.